Returns & Exchange Policy

Our Policy

All our pieces are handcrafted and made-to-order. We do not accept returns or exchanges. All sales are final.

Damaged or Defective Items

If your order arrives damaged or defective, please contact us within 48 hours of delivery at houseofavarka@gmail.com with clear photos of the item and the packaging it arrived in. Each case is reviewed individually and we will work to make it right.

Order Cancellations

Orders may be cancelled within 24 hours of placement. Once an order has been processed or dispatched, it cannot be cancelled.

International Orders

Customs duties, taxes, and import fees are the responsibility of the buyer and are non-refundable.

Grievance Redressal

If your complaint is not resolved within 7 days, you may escalate it to our Grievance Officer:

Abhishek
Firozabad, Uttar Pradesh – 283203

All grievances are resolved within 30 days as required under the Consumer Protection (E-Commerce) Rules, 2020.