退款政策

At AVARKA, all our pieces are handcrafted with exceptional care and are made-to-order. Due to the exclusive and handmade nature of our Clothing and Jewelry, We only accept exchanges.

All sales are final.

Damaged or Defective Items In the rare event that your order arrives damaged or defective, please contact us within 48 hours of delivery at houseofavarka@gmail.com with photos of the item and packaging. We will review each case individually and work towards a resolution.

Order Cancellations Orders may be cancelled within 24 hours of placement. Once an order has been processed or dispatched, it cannot be cancelled.

International Orders Please note that customs duties, taxes, and import fees are the responsibility of the buyer and are non-refundable.

Grievance Redressal: If your complaint is not resolved within 7 days of raising it, you may escalate to our Grievance Officer (details below). All grievances are resolved within 30 days as required under the Consumer Protection (E-Commerce) Rules, 2020.

Grievance Officer: Name: Abhishek Email: houseofavarka@gmail.com Address: Prayagraj, Uttar Pradesh, 211002.  Resolution time: 30 days from date of complaint